Who had dealt with Sandisk customer support?

10 years 4 weeks ago #362339 by Conner
Have you had to call Linksys customer support?  ALWAYS in Philippines with someone that doesn't speak English too good.  Very annoying.  I mean no disrespect, but when are you trying to reach support for product you purchased, they should speak English 100%.  


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10 years 4 weeks ago #362365 by Athena
ha ha ha, add Verizon wireless to that list


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10 years 4 weeks ago #362387 by Tony Imaging
To stay competitive and to keep profits as high as possible, many large companies are outsourcing their call centers to Asia's and India.  


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10 years 4 weeks ago #362391 by Red Rocks Fotografix

Conner wrote: Have you had to call Linksys customer support?  

I am
ALWAYS connected to someone in the Philippines that doesn't speak English very well.  Extremely annoying!!  

I mean no disrespect, but when you are trying to reach support for a product you have purchased, they should speak English 100%.  


Fixed it for you :whistle:  :lol:


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10 years 4 weeks ago #362439 by Stealthy Ninja

Red Rocks Fotografix wrote:

Conner wrote: Have you had to call Linksys customer support?  

I am
ALWAYS connected to someone in the Philippines that doesn't speak English very well.  Extremely annoying!!  

I mean no disrespect, but when you are trying to reach support for a product you have purchased, they should speak English 100%.  


Fixed it for you :whistle:  :lol:


The ironing is delicious.

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10 years 4 weeks ago #362459 by Nancy Hait

garyrhook wrote: This is what happens when you must have your commodity product at the lowest possible price. Things like customer service take the hit.



True 


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10 years 3 weeks ago #362515 by garyrhook

Stealthy Ninja wrote: The ironing is delicious.


:rofl:


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10 years 3 weeks ago #362591 by Crammer
Verizon is the worst IMO


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10 years 3 weeks ago #362681 by CanonKid

Athena wrote: ha ha ha, add Verizon wireless to that list


+1  Agree

Canon 7D, 15-85mm, 18-55mm, 70-200mm, 100mm Macro, Sigma 120-300mm, Speedlite 430EX II

A bad day at the race track is better than a good day in the office

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10 years 3 weeks ago #362683 by Screamin Scott

garyrhook wrote: This is what happens when you must have your commodity product at the lowest possible price. Things like customer service take the hit.


Not necessarily true.... I can think of any number of expensive products whose manufacturers  have also shifted their call centers overseas...

Scott Ditzel Photography

www.flickr.com/photos/screaminscott/

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10 years 3 weeks ago #362693 by garyrhook

Screamin Scott wrote:

garyrhook wrote: This is what happens when you must have your commodity product at the lowest possible price. Things like customer service take the hit.


Not necessarily true.... I can think of any number of expensive products whose manufacturers  have also shifted their call centers overseas...


I didn't say it was the only reason, just one reason.  A short-sighted plan to Increase earnings per share will cause this to happen, too. There are other reasons as well.


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10 years 3 weeks ago #362743 by Jessa Layton
I learned a trick with Time Warner, whether you have their phone service or not, if you want to avoid their overseas call centers, say you need tech support for a phone line.  The only techs there that are qualified for phone support is their level 3 tech people.  All of these are in the USA.  :thumbsup:


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10 years 3 weeks ago #362831 by Oscar Cohen
Good tip on Time Warner, I wonder if that will still work with Comcast jumping into the mix


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10 years 3 weeks ago #363417 by Vahrenkamp
Most companies have moved call centers to other countries, just how it is.  


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10 years 3 weeks ago #363715 by Allen Carrel
OMG Comcast is the worst!  


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