I just got off the phone with a client who is completely different from who she was before she gave deposit. This has happened before, clients are all sweet and pleasant to deal with. Then they give deposit and transform into a monster! I really have a tough time with people being rude to me. They are paying for a service, which doesn't give them a free hall pass to be rude.
I told the client I would refund her money and for her to find another photographer. Strange thing happened, when the talk of her money going back to her, she became all nice again.
I'd like to know how much do you put up with before you throw in the towel?
You will have to deal with rude people throughout all of life. You should try working in the heavy construction industry on the concrete end sometime. The stress in this end of the business makes normally nice people into monsters. It is business so I do not take it personally. Sounds like you handled it correctly. I would do that anytime they start getting rude, and note that they wanted you to do the work, not the other way around.
Wouldn't depend on the client to me. If I had nothing invested yet, I'd refund the deposit and say bye. At my age, one strike and you're out. You may feel different......(I sure don't miss doing this for a living).......
We had one guy who wanted a photo slideshow, but kept demanding we do this and that and got mad/condescending when we explained that the final product isn't going to be that much different to the samples we sent (we're not going to bend over backwards doing custom samples for people). The guy kept telling us how we should run our business and basically: "I'm the customer, you need to treat me the way I demand."
In the end I just said we can't do the work for them and blocked all contact.
SN's post above is about someone that becomes demanding, and the response is all about "this is the service I (we) provide; I don't do what you are asking. It would be better for you to find someone else that can meet your needs because I am unable to do so. Thankyouforyourinterestandgood day."
It is imperative to know how to fire a customer, and do so properly. Here's another one that apparently could learn that lesson:
You will have to deal with rude people throughout all of life. You should try working in the heavy construction industry on the concrete end sometime. The stress in this end of the business makes normally nice people into monsters. It is business so I do not take it personally. Sounds like you handled it correctly. I would do that anytime they start getting rude, and note that they wanted you to do the work, not the other way around.
SN's post above is about someone that becomes demanding, and the response is all about "this is the service I (we) provide; I don't do what you are asking. It would be better for you to find someone else that can meet your needs because I am unable to do so. Thankyouforyourinterestandgood day."
It is imperative to know how to fire a customer, and do so properly. Here's another one that apparently could learn that lesson:
You will have to deal with rude people throughout all of life. You should try working in the heavy construction industry on the concrete end sometime. The stress in this end of the business makes normally nice people into monsters. It is business so I do not take it personally. Sounds like you handled it correctly. I would do that anytime they start getting rude, and note that they wanted you to do the work, not the other way around.
I think there is a fine line between a rude client and an upset client. I will not tolerate rude clients, they can be someone else's problem. I do sometimes find client that are upset and are doing a poor job of expressing the issue. This type I find it very easy to get them back on side and happy by just agreeing there is an issue and offer to do everything reasonably possible to fix it.
The Canon EOS R50 is one of the newest R-system cameras from Canon. Is it worth your money? Find out all the details you need to know in this comprehensive review.
The Sony FE 70-200mm f/2.8 GM OSS II is Sony’s flagship mirrorless zoom lens. As such, it’s loaded with features and has a top-shelf build quality that makes it a top pick!
The Leica SL2-S is an attractive, premium mirrorless camera with photo and video specs that are sure to impress. And with the legendary Leica name, you know this camera exudes quality!
The Sigma fp L is a compact full-frame camera with a 61-megapixel sensor, 4K video capabilities, in-body image stabilization, and weather-sealed construction. What’s not to like?!
Moving from taking snapshots of your dog to creating beautiful images doesn’t have to be that difficult! Use the tips outlined in this dog photography guide, and you’ll get better results in no time.
Acrylic print photos are a beautiful way to display your favorite images. But they don’t come without some questions. Get all the answers you need about this medium in this guide!
Where do you get your landscape photography inspiration? Is it from masters like Ansel Adams? Or perhaps viewing art from other genres? We’ve got these and a few other sources for you to check out!
The Canon EOS R50 is one of the newest R-system cameras from Canon. Is it worth your money? Find out all the details you need to know in this comprehensive review.
Too often, affordable online printing companies don’t meet your expectations of what a print should look like. But there are some choices that combine affordability with superb quality!
Self-critique is an important component of your journey to improving as a photographer. Use these simple tips about critiquing your work as a means to make faster progress with your art.
With these easy iPhone photography tips, you can maximize the functionality of your iPhone’s camera and get much-improved results for portraits, landscapes, and any other genre!
A small camera backpack is the perfect vessel for carrying your photography kit. The problem is there’s so many to choose from! Use this guide for details on three top choices.
I was going to say the same thing! ha ha ha 
Scotty 11 posts
CharleyL 10 posts
TCav 8 posts
Cory J 5 posts
Razky 4 posts
Matt VanDyke 4 posts
Hassner 3 posts
Ira Weber 3 posts
Frost Photography 3 posts
Brody Kross 3 posts
