When will you re-shoot?

9 years 5 months ago #407169 by MYoung
I sent over proofs to a portrait client and after sitting on these for 2 weeks he calls me up and says he can't use any of these.  He wouldn't give me any reason why, he just said.  "I can't use any of these photos".  It was just a normal photo shoot in a park that he selected.  I have shown the photos to my husband and a few friends and they all agree, these photos are really good.  What confuses me is that his Twitter page is using one of my photos I took of him.  Which of course I made it clear that these photos were just for proofing and not to be posted anywhere.  Geezzzz.  

Well he is now asking for a re-shoot.  But wont tell me why.  This confuses me.  If I don't know what he didn't like, then how can I take the photos he wants?  


Oh, and now he is asking for a 30% discount because he has to take time out of his busy schedule to meet up with me again.  :blink:   I'm so mad now that I think about this more.  I have very happy clients.  In the beginning, he asked me for a discount too, I should have put 2 and 2 together.  


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9 years 5 months ago #407177 by JeremyS
Clear to me hes trying to get double the product for half the cost. Tell him you know hes using one of the proofs, which if you have a good contract, should cause him to be breaking contract and that if he wants a reshoot its going to cost him the same amount.

Thats my two cents.


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9 years 5 months ago #407178 by MYoung
That's what I was thinking, just wanted to get some additional opinions on this. 


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9 years 5 months ago #407181 by Don Fischer
I wouldn't waste my time again with him again. What makes you think he won't do the same thing over again?


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9 years 5 months ago #407188 by icepics
How does your contract address this? Doesn't seem like he should keep and use the photos you already provided and expect to have a reshoot. If he says he can't use the photos then he should have to stop using the proofs, do the reshoot, then pay the balance due. Or if he's going to use the photos you gave him, then he needs to pay what is still owed with no reshoot.

If you schedule a reshoot I'd probably ask what type photos he needs or what he's looking for in the portraits that he didn't feel like he received from the first session. You're probably right, he might just be trying to avoid paying the full amount and get himself a discount.

Sharon
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9 years 5 months ago #407199 by effron
Yes, what does the contract say? However, its probably a sign that you should cut your losses, and just walk away......:angry:

Why so serious?
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9 years 5 months ago #407214 by Flash Steven
People pulling this sort of nonsense just boils my blood.  I'd walk, cut losses and find someone who is more conducive to your business goals.  This client seems like a parasite. 

Canon 7D w/grip, Canon 40D, Canon 70-200mm f2.8 IS L Canon MPE 65mm f2.8 macro; Sigma 70-300mm f2.8; Sigma 150mm f2.8 macro; Sigma 8-16mm f4.5-5.6
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9 years 5 months ago #407419 by MYoung
Thanks everyone, I'm going to let him know that I'll send all the files and what was originally agreed.  From there I'm doing just that, walking.  


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9 years 5 months ago #407453 by Danny Carson
Smart move, I would have done the same.  


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9 years 5 months ago #407630 by Joves

MYoung wrote: Thanks everyone, I'm going to let him know that I'll send all the files and what was originally agreed.  From there I'm doing just that, walking.  

:huh:
Okay I am kind of confused now. Has he already paid you for the work, and this is why you are giving him the rest of the photos? If he still has a balance due, then he gets nothing. And you tell him that since he has not paid for the images, and only the session that he needs to stop using your photo on any of his social pages. Again it really depends on how your contract is structured in the first place. In this day and age you should have an allowable use clause, and that the use of the photos besides print, cannot be used until full payment is received. Also you may want to print out his twiter with your image on it. Or atleat print screen it to a file just in case the guy goes full idiot, and tries to take you to small claims to get free photos. This way you have the argument that it seems that the photos were acceptable enough for use on social media. Also look on sites such as Facebook, Linkedin, and the such searching his name, or business name. I bet that they have been used on them as well. You can actually request a take down of your photos if he becomes totally unreasonable.


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9 years 5 months ago #407666 by ShutterPal
Did you get paid for the complete job?


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