1. Forum
  2. General Discussion | Introductions | Off Topic Forum
  3. Photography General Discussion
  4. Clients billing information failing to go through for scheduled deposit payment

Clients billing information failing to go through for scheduled deposit payment


9 years 5 months ago #408509 by Karen Russell
I booked a new client last month who has a large wedding coming up in November.  They did't have the money for my complete deposit and asked if they could break it up into 3 scheduled payments.  The 2nd payment was to be charged last Thursday.  Well as you can imagine from my post, that didn't happen.  I can't get a hold of them and now just wondering if this is a sign to come.  Honestly I stay pretty busy and although new clients are always welcomed, I'm not exactly hurting for business, but have never needed to walk from business before either.  I'm really interested to know what others would do in this scenario?  

Contract is very clear, that if any payments are missed, I can pull the plug and keep 25% of any monies that have been collected.  I know it's only been 4 days, but it drives me bonkers, you would think they would keep their finances in order.  

What would you do?  


Sorry for negative post!  - Karen
Photo Comments
,
9 years 5 months ago #408526 by Roman Omell
Might be an overlook.  When did you send them a message? I wouldn't go running for the door just yet.  Give them opportunity to respond. 
Photo Comments
,
9 years 5 months ago #408530 by Karen Russell
Thursday, the day the payment was due.  
Photo Comments
,
9 years 5 months ago #408571 by TCooper
It happens, you never know.  Last time my wife and I were traveling in London, my bank saw odd shopping (we didn't notify them of our trip) in London, and the fraud department froze my card.  I wasn't able to reach my bank for 2 days before I got that taken care of.  In the mean time I had a couple automatic payments not go through.  As said, it happens.  Now if they are in town and flaking still, they most likely don't have the $$ and trying to buy time to make a deposit. 
Photo Comments
,
9 years 5 months ago #408595 by effron
Exercise the terms of your contract. They would, no?.....
Why so serious?
Photo Comments
,
9 years 5 months ago #408597 by Tim Dordeck
I get her point, that client might be a long term client, hence the hesitation.  I would give them a day or two more before hitting the eject button.  
Photo Comments
,
9 years 5 months ago #408659 by Karen Russell
Happy to say, I got an email from them this morning telling me to try running the charge again.  It just went through.  I'm not going to ask, just happy I don't need to pull the plug with them.  They are a nice younger couple, I'm sure this was simple overlook. 

Well, thank you all for your thoughts and advice. 

Karen
Photo Comments
,
9 years 5 months ago #408700 by icepics
Seems like a red flag that they didn't book for a November wedding til last month, and are making deposits instead of payment in full by the time of the wedding. Maybe you need to have terms that are more specific in your contract or figure out your procedure for this type situation (such as allowing 3 business days, then if you hadn't heard from them today send another email to give them two more days, then cancel if they wouldn't have responded) - figure out how you want to establish your procedures.

Of course you can always allow for extenuating circumstances like a death in the family etc. but this seems to be a financial issue on their part and I wouldn't be sure if you'll be paid in a timely manner. I would provide the photos after paid in full.
 
Sharon
Photo Comments
,

  1. Forum
  2. General Discussion | Introductions | Off Topic Forum
  3. Photography General Discussion
  4. Clients billing information failing to go through for scheduled deposit payment

817.3K

241K

  • Facebook

    817,251 / Likes

  • Twitter

    241,000 / Followers

  • Google+

    1,620,816 / Followers

Show Me...

Visit 4wdtlak Forum
Saal

Latest Reviews

Nikon Zfc Review

Nikon’s retro-looking Nikon Zfc is anything but retro. Under its classic body is a host of features and amenities that make it a worthwhile compact mirrorless camera for 2024.

Apr 15, 2024
Canon EOS R50 Review

The Canon EOS R50 is one of the newest R-system cameras from Canon. Is it worth your money? Find out all the details you need to know in this comprehensive review.

Apr 10, 2024
Sony FE 70-200mm f/2.8 GM OSS II Review

The Sony FE 70-200mm f/2.8 GM OSS II is Sony’s flagship mirrorless zoom lens. As such, it’s loaded with features and has a top-shelf build quality that makes it a top pick!

Mar 27, 2024
Leica SL2-S Review

The Leica SL2-S is an attractive, premium mirrorless camera with photo and video specs that are sure to impress. And with the legendary Leica name, you know this camera exudes quality!

Mar 26, 2024
More Articles
Ikan

Forum Top Posters

Sponsored Imageimages/stories/ad_agency/2/1550848144.pngSponsored Imageimages/stories/vendors/sony.png
Sponsored ImageSponsored Image

Latest Articles

What is Blue Hour Photography?

Blue hour photography might not be as well known as golden hour photography, but it is every bit as good a time to create epic images of landscapes. Learn how in this quick tutorial!

Apr 17, 2024
Nikon Zfc Review

Nikon’s retro-looking Nikon Zfc is anything but retro. Under its classic body is a host of features and amenities that make it a worthwhile compact mirrorless camera for 2024.

Apr 15, 2024
5 Dog Photography Tips for Stunning Results

Moving from taking snapshots of your dog to creating beautiful images doesn’t have to be that difficult! Use the tips outlined in this dog photography guide, and you’ll get better results in no time.

Apr 15, 2024
FAQs About Acrylic Print Photos

Acrylic print photos are a beautiful way to display your favorite images. But they don’t come without some questions. Get all the answers you need about this medium in this guide!

Apr 15, 2024
Get All the Landscape Photography Inspiration You Need With These Simple Tips

Where do you get your landscape photography inspiration? Is it from masters like Ansel Adams? Or perhaps viewing art from other genres? We’ve got these and a few other sources for you to check out!

Apr 10, 2024
Canon EOS R50 Review

The Canon EOS R50 is one of the newest R-system cameras from Canon. Is it worth your money? Find out all the details you need to know in this comprehensive review.

Apr 10, 2024
Myth Busted: High-Quality Affordable Online Printing DOES Exist!

Too often, affordable online printing companies don’t meet your expectations of what a print should look like. But there are some choices that combine affordability with superb quality!

Apr 09, 2024
How to Use Self-Critique to Improve Your Photography

Self-critique is an important component of your journey to improving as a photographer. Use these simple tips about critiquing your work as a means to make faster progress with your art.

Apr 08, 2024
More Articles