Ordered DJI Phantom 4, then saw all the 1 star reviews!!

3 years 4 months ago #489790 by Zach Mosher
This constitutes roughly 25% of their orders, and they are 1 stars.  People on long holds, customer service being difficult.  I'm bummed!  I'm wondering if I should roll the dice and try mine when it comes.  Or just return it unopened so not to change getting it returned?

Read the reviews , what would you do?  


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3 years 4 months ago #489915 by Steve Zahra
DJI has always struggled with customer service.  They have gotten much better, however still far from where they need to be.  Just reviewed some of those reviews and yes, there are some disturbed customers.  

Tough to say about keeping or sending back.  


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3 years 4 months ago #490129 by Stacy Craig
Tough call, that's a rough number of reviews.  I think personally I would pass


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3 years 4 months ago #490140 by Zach Mosher
I'm so on the fence.  I better decide over the weekend.  


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3 years 4 months ago #490886 by Wild Mitch
Let me know how that goes, I was looking at getting a DJI Phantom 4.  I see what you mean and would be a bit concerned too.  

Did you get it yet?  


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3 years 4 months ago #490896 by Zach Mosher
LOL yes I have it here.  Just haven't taken it out of the box yet!  On the fence, I'll make up my mind my weekend.  


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3 years 1 month ago #501139 by Guy Farrell
What did you end up doing with it?


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