Why is the white balance incorrect on images that I export to my Mac or iPad.

4 years 2 months ago #674764 by TerryNex5N
I recently went on vacation and brought my digital camera (a Sony 5N) that I haven't used in a few years. I took a series of shots and they look fine on the camera display. Particularly, the white balance was ok.

When I exported the image files to my ipad, the white balance was completely off (it was too green) for all of my photos. I have the same result on my Mac. This is the first time that this has happened to my images.  It has been about two years since I used the camera. Both my local camera dealer and my Apple store geeks are stumped. Any Ideas?

Thanks,

Terry


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4 years 2 months ago #674860 by fmw
What you have is a jpeg engine that is producing a tint that you don't like or that isn't reproduced well on your device.  You need to fix that with an image editor.


Photo Comments
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4 years 2 months ago #674861 by Nikon Shooter
WB is the least critical parameter during conversion
but becomes imperative prior to publishing.

Light is free… capturing it is not!
Photo Comments
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4 years 2 months ago #674879 by TerryNex5N
Firstly, thanks for your reply.

The confusing this here is that this has never happened to me before. I am trying to figure out if Apple changed something in their settings when importing jpegs from non Apple devices. Images imported from iPhone shots have a good WB. But all my other shots now have the tint. In the past Apple products iPad and my Mac would import the images without the tint. I am trying to find out if there is something new going on.


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4 years 2 months ago #674959 by fmw
Sorry, I have no idea.  Since Apple products aren't allowed in my house, I know very little about them.  I was simply trying to suggest a fix for the problem.


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4 years 2 months ago #675043 by garyrhook

TerryNex5N wrote: Firstly, thanks for your reply.

The confusing this here is that this has never happened to me before. I am trying to figure out if Apple changed something in their settings when importing jpegs from non Apple devices. Images imported from iPhone shots have a good WB. But all my other shots now have the tint. In the past Apple products iPad and my Mac would import the images without the tint. I am trying to find out if there is something new going on.


You do realize that you didn't mention JPGs above, right? Are you sure they were creating using the sRGB color space, and not AdobeRGB? The wrong color space can lead to oddities such as you describe.

I think the settings on your camera changed. Look there first.


Photo Comments
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4 years 2 months ago #675078 by TerryNex5N
I see. I will check my camera settings as you suggest. Indeed they were jpeg image files. Thank you!


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4 years 2 months ago #675079 by TerryNex5N
Thank you for trying to help!


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