5d mark iv powering off while shooting still shots

5 years 11 months ago #579924 by Hales
Hi Photography Friends, I created an account out of shear desperation!  I have a 18 month old 5d Mark iv and it essentially lost power 3 different times this weekend.  In the moment, I checked all the obvious.... sd and battery latch, lens connection.  Turned it off and back on(it did come back on) battery life at 3 bars.  I have contacted Cannon support and googled everything i can think of & Im still lost.   Any ideas or experience with this issue????  Thank you in advance. 


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5 years 11 months ago #580166 by garyrhook
First thought: do you have another battery, and does it have an affect on this behavior?

When did this first begin to happen? Did something change? Did the camera get dropped or something?

Otherwise, it probably needs to go back to Canon.


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5 years 11 months ago #580474 by effron
You "contacted" Canon support, did they respond? Its probably something silly, like a setting. A trip to Canon repair if nothing else works is in the cards, maybe.

Why so serious?
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5 years 10 months ago #587485 by maksudmasud
Don,t worry man you did,t lost. Change the battery it will be solved. I am using this camera around 2 years without a single problem.
canonpricewatch


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5 years 10 months ago #587487 by effron
They never update us....

Why so serious?
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5 years 10 months ago #588581 by Conner

maksudmasud wrote: Don,t worry man you did,t lost. Change the battery it will be solved. I am using this camera around 2 years without a single problem.


Spammer 


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5 years 10 months ago #588621 by effron
Yup.

Why so serious?
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5 years 9 months ago #591027 by EOS Man
OP - did you find out the cause?

5D Mark II | 50mm f/1.4 EX | 24-70mm f/2.8L | 70-200mm f/2.8L | 430EX
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5 years 9 months ago #591055 by effron
Never do they come back and advise us....

Why so serious?
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