Adobe Creative Cloud customer support is horrible!

9 years 7 months ago #402398 by Foggy
Why are all the U.S. based companies outsourcing their customer service to non English speaking countries?  Don't get me wrong, I know why, and I mean no disrespect to anyone.  It's just frustrating trying to explain what is happening with someone and having to re-explain things 40 times just for them to get a basic understanding of what you are talking about.  When you are paying for a service, customer service shouldn't be this challenging.  


{ranting} 


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9 years 7 months ago - 9 years 7 months ago #402402 by MajorMagee
I bet they don't have that problem with their bill collection department! Perhaps they'll start offering a premier customer service option for an additional monthly fee?


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9 years 7 months ago #402429 by Number 7
No comment :pinch:


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9 years 7 months ago #402724 by KENT MELTON
Stay away from Comcast :rofl:


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9 years 6 months ago #403396 by Garbo

KENT MELTON wrote: Stay away from Comcast :rofl:



Isn't that the understatement of the year.  Them and Time Warner have horrific customer service.  

Nikon D300: 24-70 2.8 | 70-200 2.8 VR |Sigma 150 2.8 | 50 1.4 | SB-800
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9 years 6 months ago #403437 by garyrhook
Got this in the mail yesterday, and just had to IG it:

instagram.com/p/tNqmTMkA8P/?modal=true


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9 years 6 months ago #403641 by Stealthy Ninja
I called one of these companies once and got a "south asian". Man I had trouble understanding what he said.

At least he called me "sir" after every sentence, I think...
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9 years 6 months ago #406583 by Kitzmiller
+1 about Comcast.  IMO the absolute worst! 


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9 years 6 months ago #407397 by ThatNikonGuy

Stealthy Ninja wrote: I called one of these companies once and got a "south asian". Man I had trouble understanding what he said.

At least he called me "sir" after every sentence, I think...



They might not speak English well, but they sure are polite!  


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