Did Apple ax their creative department for FCPX support?

6 months 5 days ago #728072 by NickSano
I recently started with FCPX during last 6 months and was told I could call 866-752-7753 with any questions I have.  As of last week, you can't reach anyone at that number anymore.  It prompts you to enter a case number.  And there is no way around it.  

Kind of sucks, had I known this, I wouldn't have bought.  


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6 months 5 days ago #728073 by Nikon Shooter
There are plenty of resources and forums on the web
for that very popular software, Nick!  :P

Light is free… capturing it is not!
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6 months 4 days ago #728130 by Dan Spade
Yeah, they are forcing people to submit ticket first before getting phone support.  Bone head move if you ask me. 


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6 months 3 days ago #728154 by Tristan R
Who knows, it's Apple.  They'll do what they want.  


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6 months 2 days ago - 6 months 1 day ago #728195 by Domilee
During the life cycle of software development company , a team will create and maintain the software. They'll also monitor and maintain it. During this process, they'll need to communicate with their clients and determine their needs. They can also provide feedback, which will improve the product. These services can help companies develop and maintain software that meets the needs of their clients. They can also help them improve their products and services. So, if you're interested in a new project, make sure to consider a company that specializes in that area.


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4 months 2 weeks ago #730398 by ShutterGuy
I don't think so, you just need a ticket now to get support 


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