Why do my scans have black lines?

2 years 1 month ago #538502 by solilee2977
I recently had my films developed and scanned but for some reason all of my photos have two thick black blocks. I used a Nikon 35ti and Kodak Portra 400. I'm not sure what the problem is.. has this ever happened to anyone? 




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2 years 1 month ago #538514 by garyrhook
This is a question for the processing/scanning service.


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2 years 1 month ago #538515 by icepics
What do the negatives look like?

Sharon
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2 years 1 month ago #538517 by solilee2977
the negatives also have the lines.. could it be because I put the film in incorrectly?


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2 years 1 month ago #538521 by garyrhook

solilee2977 wrote: the negatives also have the lines.. could it be because I put the film in incorrectly?


Ah, that's a different question. Perhaps someone with more experience in film will happen along....


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2 years 1 month ago #538526 by effron
Its possible you put in film wrong, but the black lines aren't total, the samples below show exposed parts within the blacked out area. I'm guessing the scanning service botched it, maybe didn't use the correct negative carrier?

Why so serious?
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2 years 1 month ago - 2 years 1 month ago #538605 by Shadowfixer1

effron wrote: Its possible you put in film wrong, but the black lines aren't total, the samples below show exposed parts within the blacked out area. I'm guessing the scanning service botched it, maybe didn't use the correct negative carrier?

He said the lines were on the negative so that rules out the scanning service. Open the camera up and inspect the inside for some kind of obstruction hanging into the exposure box. If the film was just loaded incorrectly I would expect to see a strip on one side or the other, not both. The other possibility is whoever developed the film screwed something up. I suspect this to be the most likely culprit.

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2 years 4 weeks ago #541600 by McBeth Photography
My best guess is there was a bad setting on the scanner. they might have had the scannet set up for APS format or something. Check you negatives for issues and if they look normal then it is a simple rescanning to get the images. HTH :)

It is what it is.

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2 years 4 weeks ago #541689 by icepics
Hey Barry! Long time no see.

I'd say if it's on the negatives then possibly the film didn't load properly, although I've never seen anything like this to know what's blocking the film from being exposed along both sides. Can you see the sprocket holes? Doesn't look like it.

Or maybe the lab put the film in some type holder for the wrong size film when they ran it thru the machine? I'm not sure with the machines the labs use if that would even fit (if 35mm would fit into something sized for APS film) or if that would be possible.

By now if you haven't, I'd ask at the lab and show them the negatives.

Sharon
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