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Second photographer screws my recent wedding job


12 years 2 months ago #201374 by Richard K Photography
I photographed a wedding a couple weeks ago with a new second shooter. We were there for nearly 9 hours. Long day! I went through all the images from both my camera and second shooter and leaned up the photos to about 750. I just got an email from the client saying that the second shooter had shown all the images from their camera to them and they want all the photos from me, including those that didn't make the cut. I'm so annoyed with the second shooter to be in direct contact with MY client! Also to show the client those photos. This screws up my entire work flow. Now the client wants all the files? Not a chance! Thanks to the second shooter I can kiss my profit margin out the window on this job. We had photo albums and canvas prints and now the client wants to handle this.

I'm still waiting for the bone head second shooter to return my calls this morning. After I speak with him, I will need to do damage control with client. :pinch:
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12 years 2 months ago #201377 by Larrabee
Ouch. Sorry to hear that happen to you. Just wondering, did you have your 2nd shooter sign any kind of contract stating terms of what he/she can or can not do?
I would also explain to the client, what the 2nd shooter did is against the way I work and I am sorry but I will not be showing you all of my photos.
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12 years 2 months ago #201382 by Rob pix4u2
Wow - I would be really peeved at this second shooter undercutting you with such a bonehead move. I used to have all of the film /files in my possesion after the job to avoid complications such as this one. Let us know how you resolve this.
Remember to engage brain before putting mouth in gear
Rob Huelsman Sr.
My Facebook www.facebook.com/ImaginACTIONPhotography
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12 years 2 months ago #201392 by effron
What would lead the client to think they have a right to all the files/photos? Also, did you not have a discussion with the second shooter prior to the wedding shoot?
No matter what your employee did, you still need to deal with the customer, and don't let it drag, set it straight quick.
Why so serious?
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12 years 2 months ago #201412 by Richard K Photography
Thanks for all the input. I just left the client a voice mail. The second shooter arrived late (should have been a good indicator) and I was already snapping off shots. So our discussion was very brief. I'll be certain not to use this bone head again. Nor take on anyone who shows up late :evil:
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12 years 2 months ago #201416 by Darrell
really sucks...
You will not be judged as a photographer by the pictures you take, but by the pictures you show.
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12 years 2 months ago #201458 by Richard K Photography
I sure does! :evil:

I'm still waiting for the second shooter to phone me back. :toetap: He most likely knows he screwed up, that's why he isn't calling me back.
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12 years 2 months ago #201459 by geoffellis
Has he been paid yet? LOL
www.geoffellis.ca
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12 years 2 months ago #201507 by Camera Diva
I would be boiling right about now.
At the beginning of time there was absolutely nothing. And then it exploded! - Terry Pratchett
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12 years 2 months ago #201575 by shelland
I'm not a professional photographer, so can't speak from that side of the fence. But having gotten married a few years ago, what was the customer's expectation based on your contract?

We hired the specific photographer that we did based on the fact that we got every image digitally. That was one of the reasons we went with them. But it was very clear in doing research on photographers what we could expect from each one of them.

If that wasn't part of your contract, why would they expect that to change no matter what the 2nd shooter did?
Scott

- Twin Cities, MN
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12 years 2 months ago #201582 by Stealthy Ninja
I have a method (for events, not weddings) where the people get all the photos. But they're web sized. If they want bigger they can pay for them.

For weddings it depends on how you do it.

But your 2nd shooter's a BUM!
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www.aevansphoto.com
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12 years 2 months ago #201604 by chasrich
I think I just took a step back away from ever wanting to be a professional. This sounds like a real nightmare to me. I hope you can fix it. Then you might want to hire a shooter to take out the second photographer... :unsure:
“Amateurs worry about equipment, professionals worry about money, masters worry about light, I just make pictures… ” ~ Vernon Trent
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12 years 2 months ago #201658 by digital files
Was this the first time you worked with this specific 2nd shooter? or have you two worked together in the past? Either way I am so sorry it happen. I hope in the end everything works out for the best.
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12 years 2 months ago #203211 by Henry Peach

shelland wrote: If that wasn't part of your contract, why would they expect that to change no matter what the 2nd shooter did?



:agree:

My contract clearly states that I will not be delivering every exposure I make, and that the client agrees to abide by my editing decisions.

I am stunned that the second shooter would do anything involving the client without your direction. Talk about clueless!
mattneedham.zenfolio.com
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12 years 2 months ago #203238 by Karl Wertanen
I'm sorry to hear about your bad experience. I hope you can or have already made everything right with your customer and hired help. I understand your frustration as I would be frustrated with the situation too...... But you loose me with the finger pointing. When you run your own business the buck stops with you and it's your responsibility to make sure all the bases are covered and everybody is on the same page. Mistakes are going to be made, there's no way around it because we are obviously human. Turn the negative into a positive and take it as a good learning experience, move on as a better businessman, and keep having fun making money doing something you love to do. Many people don't know that feeling. Cheers to you and much success in the future. :cheers:
www.thegreatnorthlight.com

Add me on FB!
www.facebook.com/pages/Karl-Wertanen-Lan...tcom/195141820548088
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