Why to buy from B&H vs Amazon?

5 years 1 month ago #500459 by One Wish
Any reason why to buy from B&H vs Amazon these days?   Amazon prices are often lower than B&H on certain items.   


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5 years 1 month ago #500465 by icepics
Depends on what it is, Amazon isn't always the best price. People may just assume it is but I've found some things at a better price elsewhere. Or if it's thru a third party seller I've seen the pricing to be ridiculously inflated (and how those people ever sell anything, I don't know).

If you need any tech support or assistance you could get help thru B&H or Adorama that you wouldn't get from Amazon.

Besides photography equipment, I have to be more careful on Amazon anymore that I don't accidently end up with a subscription for regular deliveries of household purchases instead of a one time purchase.

Sharon
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5 years 1 month ago #500472 by Colorado Mike
That's for sure!  Plus with Amazon, you don't get to speak with a specialist.  They are just order takers.  At least with B&H or Adorma, you get someone who knows cameras on the phone.  


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5 years 1 month ago #500502 by KenMan
:agree:  can't say enough about the experience of dealing with someone that actually knows  something about the gear I'm buying.  

B&H or any other physical store offers that.  


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5 years 1 month ago #500542 by effron
Amazon partners with Adorama on a lot of stuff. On basic gear like bodies and lenses the prices on new product are set by manufacturer, you can't buy for less on Amazon. They actually have a better return policy as well. I get free two shipping from Amazon and use them a lot. 

Why so serious?
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5 years 1 month ago #500589 by Trisha.M
:agree:   however pro's and con's to both.  Price - Amazon.  Other sources, the customer service and ability to call and get answers is untouchable.   


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5 years 1 month ago #500920 by Frost Photography
Loyalty 

"The quickest way to make money at photography is to sell your camera."
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5 years 1 month ago #500922 by KCook
I shop Amazon first, it's rare that the item turns out to be the same terms from Adorama or B&H.

However, I did order a light by Adorama via Amazon. Ended up having to return the light, and that was a pain. As I had to deal with both Adorama AND Amazon for authorization. Had I bought the thing direct from Adorama this would have been a lot simpler.

Ohwell

Canon 50D, Olympus PL2
kellycook.zenfolio.com/

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5 years 1 month ago #501728 by Scotty
BH has amazing customer service.  When you have an issue you're more than likely to run into people that know exactly what the issue at BH over amazon.

When the last candle has been blown out
and the last glass of champagne has been drunk
All that you are left with are the memories and the images-David Cooke.

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5 years 1 month ago #501941 by effron
Yeah there's another thread where people are steamed over their closing Fri to Sat night....Go figure...

Why so serious?
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5 years 1 month ago #502026 by Stanly
Service and peace of mind

Nikon Z6 | Nikon FM10 | Nikon D80 | Nikon 50mm f/1.8D | Nikon 18-105mm f/3.5-5.6 AF-S VR | 35-105mm f/3.5 Macro | 80-200mm f/4.5 | SB600 | Pocket Wizard II
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5 years 1 month ago #502043 by Photo Junky

Stanly wrote: Service and peace of mind


Peace of mind?

What you mean?   You can have plenty of peace of mind from Amazon.  Have you ever had issue with anything you bought from Amazon?  I have, and Amazon always takes care of their clients.  That's good peace of mind, in my book. 


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5 years 1 month ago #502183 by Scott Klubeck

Scotty wrote: BH has amazing customer service.  When you have an issue you're more than likely to run into people that know exactly what the issue at BH over amazon.


I think both companies have great customer service.  The difference is Amazon is not specific, where as B&H are focused on photography only.  So you get super industry knowledgeable peeps there.  


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5 years 1 month ago #502195 by effron

Scott Klubeck wrote:

Scotty wrote: BH has amazing customer service.  When you have an issue you're more than likely to run into people that know exactly what the issue at BH over amazon.


I think both companies have great customer service.  The difference is Amazon is not specific, where as B&H are focused on photography only.  So you get super industry knowledgeable peeps there.  


B&H is more diverse than just photography. You should check their catalog...

Why so serious?
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