15% restocking fee with Adorama or B&H?

3 years 7 months ago #566582 by ArtWagner
I seem to recall reading that B&H will charge 15% restocking fee on a camera that you return if it has over 200 shots taken on it.   Does Adorama has same policy?  


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3 years 7 months ago #566587 by Oscar Cohen
B&H does that.  Over 200 shots, if you are going to return something, there should only be a few shots on it if even that.  200 is more than plenty IMO. 


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3 years 7 months ago #566592 by garyrhook
As well they should.

If you aren't sure, and you simply cannot get to a store to lay hands on a camera, rent one for a few days. It's well worth the expense to be sure the camera is the one for you.

N.B. I did this with a D810 for a 10 day trip. Cost me $200. At the end of the trip, as much as I enjoyed the camera, I know it wasn't the body for me. Well worth the experience.

Just in case anyone thinks I like to furnish opinions that I can't back up. :whistle:


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3 years 7 months ago #566614 by effron
I used to read posts where a photographer would buy four or five of a model, cherry pick the "best" and return the others under the thirty day trial. The seller then had a few cameras they couldn't offer as new. The restocking charge is more than reasonable, and as usual a few ruined it for the rest. Of course that doesn't apply to a defect, a warranty return would be another matter.
I believe Adorama adopted the same policy a few years ago.

Why so serious?
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3 years 7 months ago #566622 by HelenOster

ArtWagner wrote: I seem to recall reading that B&H will charge 15% restocking fee on a camera that you return if it has over 200 shots taken on it.   Does Adorama has same policy?  


No. At this time we have no rules except it must be returned in its original packaging, and comply with the terms & conditions, here:  [font=Arial Narrow, sans-serif] www.adorama.com/help/returnPolicy [/font]

Helen Oster
[email protected]

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3 years 7 months ago #566660 by ArtWagner

HelenOster wrote:

ArtWagner wrote: I seem to recall reading that B&H will charge 15% restocking fee on a camera that you return if it has over 200 shots taken on it.   Does Adorama has same policy?  


No. At this time we have no rules except it must be returned in its original packaging, and comply with the terms & conditions, here:  [font=Arial Narrow, sans-serif] www.adorama.com/help/returnPolicy [/font]


So if a camera that I bought has a few shots taken on it, and I find that it doesn't feel right ergonomically, and is returned in original packaging would I get charged any sort of restocking fee?

Thank you


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3 years 7 months ago #566665 by HelenOster

ArtWagner wrote:

HelenOster wrote:

ArtWagner wrote: I seem to recall reading that B&H will charge 15% restocking fee on a camera that you return if it has over 200 shots taken on it.   Does Adorama has same policy?  


No. At this time we have no rules except it must be returned in its original packaging, and comply with the terms & conditions, here:  [font=Arial Narrow, sans-serif] www.adorama.com/help/returnPolicy [/font]


So if a camera that I bought has a few shots taken on it, and I find that it doesn't feel right ergonomically, and is returned in original packaging would I get charged any sort of restocking fee?

Thank you


Provided you return it per the instructions here:  [font=Arial Narrow, sans-serif] www.adorama.com/help/returnPolicy [/font] no, you will not be charged any kind of restocking fee simply because it has a few shots on it.

Helen Oster
[email protected]

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3 years 7 months ago #566691 by henryp

ArtWagner wrote: I seem to recall reading that B&H will charge 15% restocking fee on a camera that you return if it has over 200 shots taken on it.


Once upon a time we did, but we discontinued that policy several years ago.

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3 years 7 months ago #566724 by effron

henryp wrote:

ArtWagner wrote: I seem to recall reading that B&H will charge 15% restocking fee on a camera that you return if it has over 200 shots taken on it.


Once upon a time we did, but we discontinued that policy several years ago.


Yup, and it was because a few abused the policy. 

Why so serious?
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3 years 7 months ago #566734 by ArtWagner

henryp wrote:

ArtWagner wrote: I seem to recall reading that B&H will charge 15% restocking fee on a camera that you return if it has over 200 shots taken on it.


Once upon a time we did, but we discontinued that policy several years ago.


So you don't charge restocking fee any more?  


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3 years 7 months ago #566735 by henryp

ArtWagner wrote: So you don't charge restocking fee any more?  

Not based on a camera's shutter count. Our return policy .

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3 years 7 months ago #566896 by Zach Mosher

effron wrote: I used to read posts where a photographer would buy four or five of a model, cherry pick the "best" and return the others under the thirty day trial. The seller then had a few cameras they couldn't offer as new. The restocking charge is more than reasonable, and as usual a few ruined it for the rest. Of course that doesn't apply to a defect, a warranty return would be another matter.
I believe Adorama adopted the same policy a few years ago.


WTH seriously?  Geez, if a few did this, that could get expensive for the retailers!  I'd be fuming.  


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3 years 7 months ago #567042 by Kenya See
Not a bad rule to have in place when you consider that in mind.  


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3 years 7 months ago #567056 by garyrhook
Best Buy used to have a liberal return policy, until the college students decided that it was okay to "buy" a laptop for a project, then return the laptop after using it for 3 weeks for school. They went with a 15% restocking fee, I believe. And so much for ethics.

I'll repeat: go to a camera store, and/or rent the candidate. Deal with the expense. You're already spending a lot of money.


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3 years 7 months ago #567293 by James F
I would be ticked off if someone bought, used it and returned.  I'm sure there are people that would bounce from retailer to retailer.  Buy camera from B&H, keep for 30 days, return it.  Then buy the same camera from Adorama for 30 days, return it.  Then buy from Samy's... With all the retailers, someone could have a 'free' camera on loop.  

You  know there are people out there like that.   :evil:


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