How do you deal with those late paying clients?

5 months 4 weeks ago #636765 by Deb Reardon
For the jobs that don't have a down payment and on my bill to them it states payments are due within 20 days.  However some clients payment don't come in till far after that.  FAR after that.  

What can be done to get payments in sooner? 


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5 months 4 weeks ago #636766 by Troponin

Deb Reardon wrote: For the jobs that don't have a down payment and on my bill to them it states payments are due within 20 days.  However some clients payment don't come in till far after that.  FAR after that.  

What can be done to get payments in sooner? 


Did you already deliver the product? Is there a section for late payments? What % has the client already paid? What efforts have you made to contact them? Is it in an email for written proof of communication. 

A change in practice might be in order. Is it not possible to do a % of front, then final payment made upon delivery? No payment, no photos. Until then, perhaps someone else can give you some advice on where to go from here on this particular situation. 


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5 months 4 weeks ago #636769 by Deb Reardon
Jobs under $500, I have been requesting payments due within 20 days of the job.  I have not delivered anything, but have time invested and have done the post processing on their work.  Basically the work is ready to be delivered.  My contract says 10% late fee will be charged every 30 days payment not received in full.   I have called and sent two emails usually every 2 weeks of past due. 


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5 months 4 weeks ago #636772 by jeffnles1

Deb Reardon wrote: Jobs under $500, I have been requesting payments due within 20 days of the job.  I have not delivered anything, but have time invested and have done the post processing on their work.  Basically the work is ready to be delivered.  My contract says 10% late fee will be charged every 30 days payment not received in full.   I have called and sent two emails usually every 2 weeks of past due. 


I don't do this type of contract work.  A friend is an architect that does a lot of residential improvement stuff.  Based on his many years of experience, he asks for a deposit up front that would be about equal to the time he has tied up in developing the preliminary plans.  That way if the client changes their mind, decides not to pay the rest or skips then (yes it has happened) he isn't out that much.

Perhaps you could do something like ask for half up front and half at time photos are delivered.  Just a thought.  In my experience doing other kind of work (consulting) getting people to pay is always the part of the business I liked least.


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5 months 4 weeks ago #636853 by Kenta
I would make sure to get payment upfront before the shoot.  No exceptions.  Payment due before I take a single shot.  


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5 months 4 weeks ago #636941 by Ian Stone
With all respect, you really need to change up how you do business. IMHO, never work till you have $$ in hand.  Simple as that.  


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5 months 3 weeks ago #637065 by icepics
Most working photographers seem to have a contract that provides for at least a deposit/retainer or for full payment up front. Get on http://asmp or PPA to find out more on contracts, licensing usage, etc.

Sharon
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5 months 3 weeks ago #637134 by Inez Villarin
Good tip.  In the end, late pay clients don't get work done, and they don't get the retainer back.  A good contract with well laid out terms will cover that.  


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5 months 3 weeks ago #637154 by Howard T
+1 that is one way of putting it.  Clear terms and conditions, AND not doing work till paid in full.  


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3 months 3 weeks ago #646039 by Amanda-Gold
Without all of these details being defined within a contract, it could be tricky to keep expectations clear on both sides. In an ideal situation, your lawyer could write up a contract for you to utilize in your business, but lawyers are also really expensive. 

There is a free app that launched a few months ago called Quiktract. This app allows you to not only create legally binding contracts and sign off on them, but also send and accept payments all in one place. 

I know quite a few photographers who found this app really useful (especially when working with friends and money conversations can be uncomfortable), if you want to learn more their website is  https://quiktract.com/


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3 months 3 weeks ago #646223 by Fess Walker
Send out notice after 30 days, then each 15 days there after till paid with % for late payments.  


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