Warranty question when you have bought international lens?

8 months 1 week ago #658687 by Chris Briggs
I'm tempted to buy an international lens, the price is a lot less.  As I see, I've not needed warranty before.  

But my question here is in case of the 'IF' something happens to the lens.  Can I still send to manufacture to repair?  Assuming I would need pay for the bill right? 


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8 months 1 week ago #658689 by fmw
Probably but you may have to send it to the country of origin not to a U.S. location.  Can't get any more specific since you didn't mention the brand.


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8 months 1 week ago #658703 by effron
There are manufacture approved repair facilities that will repair it at a cost, probably not Nikon repair. I find the extra few bucks is well worth the five year warranty I get with a new USA Nikon lens....Its your gamble.

Why so serious?
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8 months 1 week ago #658762 by fmw

effron wrote: There are manufacture approved repair facilities that will repair it at a cost, probably not Nikon repair. I find the extra few bucks is well worth the five year warranty I get with a new USA Nikon lens....Its your gamble.


How many warranty claims have you made?


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8 months 1 week ago #658764 by garyrhook

fmw wrote:

effron wrote: There are manufacture approved repair facilities that will repair it at a cost, probably not Nikon repair. I find the extra few bucks is well worth the five year warranty I get with a new USA Nikon lens....Its your gamble.


How many warranty claims have you made?


That's the thing, right?

I can say that I've not yet needed to have a lens repaired, but I've had camera crash problems with two of them. As in, remove the battery and reboot to fix it. Which I believe is lens related. Fortunately, it's only happened a few times, but we'll see. Likely firmware problems.


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8 months 1 week ago #658776 by Tim Dordeck
My first camera I bought was grey market. I bought it from Beach Camera Photo or something like that.  I saved and honestly, that was a good camera that I had zero problems with.  But looking back, yeah, it's a gamble.  

OP - no idea, never needed to seek tech help.

But this does bring up a good question, so let's say you live in France and you buy a Nikon or Canon or what ever.  You have a problem with your camera, then what?  Will the manufacture fix on on some sort of warranty?  Or do they say "time to pony up"?


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8 months 1 week ago - 8 months 1 week ago #658781 by effron

fmw wrote: How many warranty claims have you made?

 


One on a camera, one on a lens.....

Why so serious?
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8 months 1 week ago #658791 by fmw

effron wrote:

fmw wrote: How many warranty claims have you made?

 


One on a camera, one on a lens.....


Only one for me.  It was gray market like all my new photo purchases and I had to send it to Japan for repair.  It took 3 weeks.  In the meantime I've saved thousands.  I was a Nikon user at the time and refused to buy something that had Nikon USA's dirty fingerprints on it.


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