B&H Cancels Its Return Policy. Seriously??

1 month 2 weeks ago #668138 by ShutterPal
A friend just sent me a message on Facebook that B&H Canceled their return policy? 

This can't be legit?  

I went to their site and didn't see anything out the ordinary.  When I did a Google search all I could find was some thread on DPR about where some guy was saying: 

"But beware that once your "rate of return" exceeds a certain threshold, they will tell you that their return policy is null and void just for you. At that point every sale requires a manager to tell you that you are buying without the right to return - for any reason.
There are lot of people that love this store, and I was one of them. Then again, people like to hate, especially in this forum, so it may be pointless but - believe me when I was warned my rate had crept up, I figured I would slow down.
I fully understand the concept of "return fraud". I was not, and never have conducted "return fraud". I never knowingly bought something to use it for the weekend and return it on Monday. Perhaps there are plenty of people that do do this. Not me."


So, if it's this, then I get it.  But they wouldn't cancel their return policy on everyone else right? 


Photo Comments

Please Log in or Create an account to join the conversation.

1 month 2 weeks ago #668144 by Ken Brun
What?  I'm sure there is SO MUCH more to this story.  They wouldn't do that to all.  That would cripple their business.  


Photo Comments

Please Log in or Create an account to join the conversation.

1 month 2 weeks ago #668149 by garyrhook
Have you considered not paying attention to what amounts to hearsay?

The poster may not engage in "return fraud" but it sounds like s/he was making and returning purchases more often than an average person might. And then deciding s/he should warn others that may behave similarly that they may get called out.

None of which is in any way unreasonable, IMHO. Return fraud is why Best Buy instituted a return charge on laptops many years ago. Because some people think it's okay to take advantage of the "big, bad" business. Or whatever... (waves hand dismissively).

You want facts, how about checking the B&H directly? Which is the one thing you've not mentioned doing.


Photo Comments

Please Log in or Create an account to join the conversation.

1 month 2 weeks ago #668151 by Office Guy
This guy was likely taking advantage of their system and rotating inventory.  


Photo Comments

Please Log in or Create an account to join the conversation.

1 month 2 weeks ago #668152 by Office Guy

garyrhook wrote: Have you considered not paying attention to what amounts to hearsay?

The poster may not engage in "return fraud" but it sounds like s/he was making and returning purchases more often than an average person might. And then deciding s/he should warn others that may behave similarly that they may get called out.

None of which is in any way unreasonable, IMHO. Return fraud is why Best Buy instituted a return charge on laptops many years ago. Because some people think it's okay to take advantage of the "big, bad" business. Or whatever... (waves hand dismissively).

You want facts, how about checking the B&H directly? Which is the one thing you've not mentioned doing.



:agree: exactly!! 


Photo Comments

Please Log in or Create an account to join the conversation.

1 month 2 weeks ago #668153 by effron
I've read blogs and posts from people bragging about ordering three or four bodies, and a few lenses, then returning most if not all under the unconditional 30 day policy. I don't blame B&H for targeting abusers of that reassuring policy one bit.

Why so serious?
This person is a posting maniac and deserves a #1 badge!Top Poster
No one kicks up there feet next to the water cooler better than this person.  Top poster - LoungeLounge Guru
Photo Comments

Please Log in or Create an account to join the conversation.

1 month 2 weeks ago #668163 by Joe Vertz
What in the world do they need with 3-4 bodies?  Man, I have more than I need with one body.  


Photo Comments

Please Log in or Create an account to join the conversation.

1 month 2 weeks ago #668195 by effron
Test drives.

Why so serious?
This person is a posting maniac and deserves a #1 badge!Top Poster
No one kicks up there feet next to the water cooler better than this person.  Top poster - LoungeLounge Guru
Photo Comments

Please Log in or Create an account to join the conversation.

1 month 2 weeks ago #668300 by Silver Fox
You realize how silly this sounds?


Photo Comments

Please Log in or Create an account to join the conversation.

1 month 2 weeks ago #668314 by effron
Whatever.

Why so serious?
This person is a posting maniac and deserves a #1 badge!Top Poster
No one kicks up there feet next to the water cooler better than this person.  Top poster - LoungeLounge Guru
Photo Comments

Please Log in or Create an account to join the conversation.

1 month 2 weeks ago #668441 by Moe
I’m sure add Adorama  and Amazon would love for them to do this LOL


Photo Comments

Please Log in or Create an account to join the conversation.

802.3K

205K

1.62M

  • Facebook

    802,251 / Likes

  • Twitter

    205,000 / Followers

  • Google+

    1,620,816 / Followers

Latest Reviews

The Nikon Z50 is an entry-level mirrorless camera, but has many high-end features that make it an interesting proposition for many photographers. Get the scoop on this little camera in this Nikon Z50 review.

Jan 15, 2020

In this Sony a7 III vs Nikon D500 head-to-head battle, find out which camera best suits your needs for still photography and video (and your budget, too).

Jan 09, 2020

The Panasonic GH4 might be going on six years old, but it still packs a punch, even in 2020. Learn about all the specs and features of this camera in our Panasonic GH4 review.

Dec 31, 2019

If you have your eye on a Blackmagic Pocket Cinema Camera 4K, check out its specs, pricing, and availability to be sure you get the best deal.

Dec 26, 2019
Get 600+ Pro photo lessons for $1

Forum Top Posters

Latest Articles

The best backdrops can make your portraits shine with beautiful colors and textures that add interest to the shot. But what are the best photography backdrops? Consult this list to find out!

Jan 22, 2020

If you're in the market for an inexpensive full frame camera this year, look no further than this list of some cheap full frame mirrorless and DSLR options.

Jan 20, 2020

What photography gear upgrades are you planning for 2020? As you update your kit, bear these essential photography accessories in mind.

Jan 20, 2020

Not sure how to earn more money as a photographer? With these photography business tips, learn how to boost your photography income and improve your bottom line.

Jan 16, 2020

You've heard resolutions for photographers before, but have you made your own? If you want to learn how to improve your photography, give these New Year's resolutions a try.

Jan 16, 2020

In this videography 101 tutorial, learn a few videography tips for beginners that will help you start creating engaging content for your viewers.

Jan 15, 2020

With these top iPhone photography accessories, you'll be better-equipped to take high-quality photos and videos.

Jan 15, 2020

The Nikon Z50 is an entry-level mirrorless camera, but has many high-end features that make it an interesting proposition for many photographers. Get the scoop on this little camera in this Nikon Z50 review.

Jan 15, 2020