B&H Cancels Its Return Policy. Seriously??

4 years 3 months ago #668138 by ShutterPal
A friend just sent me a message on Facebook that B&H Canceled their return policy? 

This can't be legit?  

I went to their site and didn't see anything out the ordinary.  When I did a Google search all I could find was some thread on DPR about where some guy was saying: 

"But beware that once your "rate of return" exceeds a certain threshold, they will tell you that their return policy is null and void just for you. At that point every sale requires a manager to tell you that you are buying without the right to return - for any reason.
There are lot of people that love this store, and I was one of them. Then again, people like to hate, especially in this forum, so it may be pointless but - believe me when I was warned my rate had crept up, I figured I would slow down.
I fully understand the concept of "return fraud". I was not, and never have conducted "return fraud". I never knowingly bought something to use it for the weekend and return it on Monday. Perhaps there are plenty of people that do do this. Not me."


So, if it's this, then I get it.  But they wouldn't cancel their return policy on everyone else right? 


Photo Comments
,
4 years 3 months ago #668144 by Ken Brun
What?  I'm sure there is SO MUCH more to this story.  They wouldn't do that to all.  That would cripple their business.  


Photo Comments
,
4 years 3 months ago #668149 by garyrhook
Have you considered not paying attention to what amounts to hearsay?

The poster may not engage in "return fraud" but it sounds like s/he was making and returning purchases more often than an average person might. And then deciding s/he should warn others that may behave similarly that they may get called out.

None of which is in any way unreasonable, IMHO. Return fraud is why Best Buy instituted a return charge on laptops many years ago. Because some people think it's okay to take advantage of the "big, bad" business. Or whatever... (waves hand dismissively).

You want facts, how about checking the B&H directly? Which is the one thing you've not mentioned doing.


Photo Comments
,
4 years 3 months ago #668151 by Office Guy
This guy was likely taking advantage of their system and rotating inventory.  


Photo Comments
,
4 years 3 months ago #668152 by Office Guy

garyrhook wrote: Have you considered not paying attention to what amounts to hearsay?

The poster may not engage in "return fraud" but it sounds like s/he was making and returning purchases more often than an average person might. And then deciding s/he should warn others that may behave similarly that they may get called out.

None of which is in any way unreasonable, IMHO. Return fraud is why Best Buy instituted a return charge on laptops many years ago. Because some people think it's okay to take advantage of the "big, bad" business. Or whatever... (waves hand dismissively).

You want facts, how about checking the B&H directly? Which is the one thing you've not mentioned doing.



:agree: exactly!! 


Photo Comments
,
4 years 3 months ago #668153 by effron
I've read blogs and posts from people bragging about ordering three or four bodies, and a few lenses, then returning most if not all under the unconditional 30 day policy. I don't blame B&H for targeting abusers of that reassuring policy one bit.

Why so serious?
Photo Comments
,
4 years 3 months ago #668163 by Joe Vertz
What in the world do they need with 3-4 bodies?  Man, I have more than I need with one body.  


Photo Comments
,
4 years 3 months ago #668195 by effron
Test drives.

Why so serious?
Photo Comments
,
4 years 3 months ago #668300 by Silver Fox
You realize how silly this sounds?


Photo Comments
,
4 years 3 months ago #668314 by effron
Whatever.

Why so serious?
Photo Comments
,
4 years 3 months ago #668441 by Moe
I’m sure add Adorama  and Amazon would love for them to do this LOL


Photo Comments
,

817.3K

241K

  • Facebook

    817,251 / Likes

  • Twitter

    241,000 / Followers

  • Google+

    1,620,816 / Followers

Latest Reviews

The Leica SL2-S is an attractive, premium mirrorless camera with photo and video specs that are sure to impress. And with the legendary Leica name, you know this camera exudes quality!

Mar 26, 2024

The Sigma fp L is a compact full-frame camera with a 61-megapixel sensor, 4K video capabilities, in-body image stabilization, and weather-sealed construction. What’s not to like?!

Mar 19, 2024

The Canon 1DX Mark III is a big, burly professional camera packed with top-end features. Is it worth the investment in 2024? Find out in this detailed review!

Mar 04, 2024

In the OM-1 vs OM-5 debate, which camera comes out on top? Though they’re different cameras for different purposes, comparing them head to head clarifies which is best for your needs.

Mar 01, 2024
Get 600+ Pro photo lessons for $1

Forum Top Posters

Latest Articles

Time management is a critical skill to master when you’re a photographer. But how do you get the most out of the limited time you have? Check out this guide to learn a few tricks!

Mar 27, 2024

The Leica SL2-S is an attractive, premium mirrorless camera with photo and video specs that are sure to impress. And with the legendary Leica name, you know this camera exudes quality!

Mar 26, 2024

Opening a photography business means undertaking various photography marketing strategies to promote your work. But you don’t want to do the same old thing - try these unique ideas!

Mar 22, 2024

The Canon EOS 80D might be a few years old, but it’s nevertheless a quality camera to invest in as a beginner or enthusiast looking for a mid-range DSLR with tons of lens options.

Mar 22, 2024

Wedding consultations are a critical part of a wedding photography gig. It’s when you learn about the couple and their wants, and present them with how you will meet those desires.

Mar 22, 2024

If you're looking for the best metal print of 2023, you'll find it from Artbeat Studios. After months of testing, Artbeat Studios beat out the competition!

Mar 21, 2024

Getting the best video shots on your camera or smartphone requires you to understand the fundamentals of composition and video editing. It helps to have the appropriate gear, too!

Mar 20, 2024

It’s easy to lose your inspiration behind the lens, especially as a beginner. These creative photography projects can help inspire you to try new techniques and improve your photos.

Mar 20, 2024