70 minute hold time to get live person at B&H Photo??

3 years 4 months ago #704606 by Randall McNabb
:huh:   Tuesday afternoon.  There can't be that many people calling in on a stinking Tuesday??  Dang, long as$ hold.   

Kind of annoyed


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3 years 4 months ago #704608 by Scotty

Randall McNabb wrote: :huh:   Tuesday afternoon.  There can't be that many people calling in on a stinking Tuesday??  Dang, long as$ hold.   

Kind of annoyed


Or they have minimal people working because of covid.

When the last candle has been blown out
and the last glass of champagne has been drunk
All that you are left with are the memories and the images-David Cooke.

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3 years 4 months ago #704611 by Randall McNabb
I stuck on hold for 30 minutes and had to go.  I'll try again tomorrow.  Is NY in lockdown?


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3 years 4 months ago #704652 by henryp

Randall McNabb wrote: :huh:   Tuesday afternoon.  There can't be that many people calling in on a stinking Tuesday??  Dang, long as$ hold.   


I am sorry for the delay and apologize for your frustration. This is not the sort of customer service we price ourselves on. We are experiencing longer-than-anticipated wait times due to holiday shopping. 

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B&H Photo-Video

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3 years 4 months ago #704654 by Kayla Deis
Just call earlier in the day.  70 minutes?  I would have hung up after 30 seconds.  


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3 years 4 months ago #704775 by Scott Klubeck
Yeah, I would have just called back another time.  LOL or called up Adorama.  Usually their prices are close to the same.  


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3 years 4 months ago #704864 by Silver Fox
It's the holidays during a pandemic, I wouldn't let it ruin your day.  


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