Technical Service Advisory for Users of the Nikon Z 6 and Z 7 Cameras

10 months 1 week ago #645171 by Alex
Turns out there are some hiccups with the vibration reduction in some Z6 and Z7's.  See below and follow links to check your cameras serial number to see if you need to send into Nikon.  

"Issue
While Nikon has taken great measures to assure the high quality expected of Nikon products, it has come to our attention that the vibration reduction (VR) feature in some Nikon Z 6 and Z 7 cameras may not function fully.  We sincerely apologize for any inconvenience this may have caused.

Resolution
Nikon has resolved this by making available corrective service for affected Z 6 and Z 7 cameras free of charge, including the cost of shipping an affected Z 6 and Z 7 camera to Nikon as well as its return, even if your Z 6 or Z 7 camera warranty has expired. 

Identifying Affected Products and Requesting Service

To determine whether your camera is one of those affected, please click the appropriate Check Serial Number button below and enter the serial number for your Z 6 or Z 7 camera as indicated. If your camera is one of those affected, instructions for requesting service, including receiving your free shipping label, will be displayed onscreen. You may also contact Nikon Customer Relations by visiting  www.nikonusa.com\support  for assistance. If your Z 6 or Z 7 camera is not one of those affected, this will be displayed onscreen and you may continue using your camera without concern for this issue.

Check Serial Number  (Z 6 camera customers)

Check Serial Number  (Z 7 camera customers)"

Thank you for making PhotographyTalk.com your photography community of choice.
Photo Comments

Please Log in or Create an account to join the conversation.

,

802.3K

205K

1.62M

  • Facebook

    802,251 / Likes

  • Twitter

    205,000 / Followers

  • Google+

    1,620,816 / Followers

Latest Reviews

The Sony a7S II might be almost five years old, but as you'll see in this Sony a7S II review, it still packs a mighty punch with a small price tag.

Mar 23, 2020

In this Nikon D780 review, learn about the D780's features, specs, video capabilities, and more. Also learn how to score a discounted price on a D780 and how you can extend your gear budget!

Mar 13, 2020

In the Sony a6000 vs Sony a6100 battle, which one comes out on top? One offers a lower price tag while the other has more updated features. Find out which camera is best for you in this buyer's guide.

Mar 13, 2020

The Canon EOS RP is an entry-level camera that has some excellent features. In this Canon EOS RP review, learn all about its pros, cons, features, price, and more!

Mar 03, 2020
Get 600+ Pro photo lessons for $1

Forum Top Posters

Latest Articles

Mpix is a popular online printer. But the question is, are Mpix products like their metal prints worth the price? Find out in this Mpix metal print review!

Apr 03, 2020

This best cameras for beginners 2020 list includes the best DSLRs for beginners and the best mirrorless cameras for beginners at affordable prices.

Apr 02, 2020

real estate photography business, improve your real estate photography business, tips for improving your real estate photography business, real estate photography business tips

Apr 01, 2020

Learning how to become a professional photographer might not be as hard as you think. With these tips on becoming a freelance photographer, you'll be able to get the process started more quickly.

Apr 01, 2020

The Haida M15 filter system is a great piece of photography gear that allows me to use the same filters with many different camera lenses.

Apr 01, 2020

If you're in need of some good reads during the pandemic, give this list of the best photography books a try. Each one is an Amazon best selling photography book!

Apr 01, 2020

Believing these photography myths can get you in a lot of trouble. Instead, use these photography tips and techniques to prepare yourself to build a better business.

Apr 01, 2020

To protect your camera gear (and your monetary investment), there are a few things you need to do. One of them is to use a bag that will protect your camera gear from breakage.

Mar 31, 2020