Playmemories and the RX100 IV

5 years 10 months ago #583472 by jamiehagi
Hey guys,

Ok, so really struggling here! I'm trying to download the time lapse app on to my RX100 IV. Firstly I tried to do it through my Mac, but every time I downloaded the software from the playmemories website to allow me to download apps, it would say 'your software has been successfully installed' and restart my computer. However, when my Mac had restarted I tried to download the time lapse app again I'd get the same message and the process would start again. After a bit of reading i've come to the conclusion that it's a compatibility issue with El Capitane. 

So, then I tried to download it directly on to my camera. The first time I tried this I got as far as the confirmation T+C's, however there seemed to be no option to actually complete the order. After scrolling through the T+C's for a while I gave up and hit 'menu' to return to the previous page to see if I'd missed something. Now when I go through the process of trying to buy the app I am met with the error message 'could not connect to the server. Please wait a while then reload'. 

Any ideas? 

Jamie


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5 years 10 months ago #583595 by jamiehagi
Ok, after hours and hours of trying to get this to work I got it sorted. DON'T USE CHROME. The download extension clearly doesn't work, as myself and the many other reviews will testify. Downloading the app took about 5 minutes after I switched to Safari.


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