Adorama’s trade program

5 years 5 months ago - 5 years 5 months ago #610500 by Troponin
Anyone have dealings with Adorama’s trade in program? They gave me an estimate on a trade, I sent my lens in, then they low ball me when they have the lens in their hands, saying “no, we pay 70% of the value quoted...” and the other guy should have told me that. Had I known that, I never would have even bothered sending my lens in the first place. The amount they would give me was insulting, even when I said I would buy another lens from them to replace it. 

Im highly disappointed in them for this. 


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5 years 5 months ago #610508 by effron
No other seller/buyer will do any better, if you want a "fair" price for your used gear, sell it here in marketplace, fleaBay, any private sale... etc...

Why so serious?
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5 years 5 months ago - 5 years 5 months ago #610518 by Troponin
The second quote was $200 lower than another quote I got from the competition. I was also asking to know if this is how they do business.


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5 years 5 months ago #610521 by effron
Yup, about six years ago I got a quote from a used retailer, on my gently used D700 for trade, they were still selling for 1600 new, a grand to 1200 used on that bay site and I was offered 425.00. That's the last time I ever requested a quote from any of them....(I still own the D700, never missed that pile of cash)

Why so serious?
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5 years 5 months ago #610531 by Joslyn
Frankly didn't know they had the program.  Have you tried selling it locally to get 100% of fair market value?  

That's the route I would take. 


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5 years 5 months ago #610687 by Troponin
the issue isn’t necessarily that they gave me a low estimate. it was that they used a dirty tactic to get me to send the lens in,  THEN low ball with another estimate. They found nothing wrong with the lens. It’s mint, so that had nothing to do with it. They know it’s harder to say “no” when they already have the lens in their hands. 


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5 years 5 months ago #610714 by effron
They ALL do that. I didn't say it was cool, and I stated I only fell for that one time...never again.

Why so serious?
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5 years 5 months ago #611472 by Troponin
Just wanted to update you all and let you know that someone from customer service, Helen, contacted me and told me to email them the quote. They got me a deal on the lens and made it right. 


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