Camera on moto x4 - troubleshooting help needed

3 years 2 weeks ago #714377 by cristobalm23
Greetings,
I am hoping someone can assist or point me in the right direction.  My goal: to be able to take a clear picture of a personal check and deposit it online into my checking account.  Sounds simple enough, or so you would think.

I have a moto x4 and, whenever I use the camera app, large pictures come out okay but pictures of words (such as a check) do not ; they are "always blurry.".  Now, I found out that I can take a clear picture of the words when I put the camera setting in a "wide angle" mode vs. a panoramic mode.  I have attached two pictures to show the difference.

However, I can't set the "wide angle" as a default setting in the camera app and, whenever I go to my bank's app and try to deposit a check by taking a picture, it automatically goes to the panoramic mode that takes a blurry picture; further, there is no option to upload a clear picture, which would have allowed me to get around this problem.  I tried adjusting the HDR, the photo size, and several other settings, but to no avail.  I also tried downloading several camera apps from the Google play store, but with no luck.  

I called the bank and spoke for 40 minutes trying to figure out a resolution with their app, but to no avail.  

I called my phone's carrier, Republic wireless, and they were unable to help.  They referred me to Motorola.

I called motorola and they suggested downloading other camera app's at the Google play store, which I had already tried; I tried downloading 10 different apps and a blurry picture every time.

Does anyone can figure out a a way to take clear picture (of words) with my phone's app in light of the above?  I have spent several hours today trying to figure this out.  No one knows what to do, short of just buying another phone with a  decent camera. 

If anyone can think of a "breakthrough solution" to this problem, I would be thrilled.  




Attachments:
,

817.3K

241K

  • Facebook

    817,251 / Likes

  • Twitter

    241,000 / Followers

  • Google+

    1,620,816 / Followers

Latest Reviews

The Canon EOS R100 is an entry-level mirrorless camera introduced in 2023. But just because it’s an entry-level camera doesn’t mean it’s a bare-bones camera. Find out why in this review!

Apr 22, 2024

Nikon’s retro-looking Nikon Zfc is anything but retro. Under its classic body is a host of features and amenities that make it a worthwhile compact mirrorless camera for 2024.

Apr 15, 2024

The Canon EOS R50 is one of the newest R-system cameras from Canon. Is it worth your money? Find out all the details you need to know in this comprehensive review.

Apr 10, 2024

The Sony FE 70-200mm f/2.8 GM OSS II is Sony’s flagship mirrorless zoom lens. As such, it’s loaded with features and has a top-shelf build quality that makes it a top pick!

Mar 27, 2024

Latest Articles

The Insta360 has one of the best lineups of action cams and 360-degree cameras. With these Insta360 accessories, you can elevate your photography and videography game!

Apr 24, 2024

Creating impactful photos of landscapes depends on many factors, not the least of which is your talent behind the lens. This guide explores other elements required for the best product.

Apr 23, 2024

The Canon EOS R100 is an entry-level mirrorless camera introduced in 2023. But just because it’s an entry-level camera doesn’t mean it’s a bare-bones camera. Find out why in this review!

Apr 22, 2024

Are you ready to upgrade your camera? Before buying new, you might consider the value of purchasing used gear to save money.

Apr 18, 2024

The Olympus OM-D E-M10 Mark IV is a micro four thirds camera released in 2020. It’s an entry-level system along with the OM-D E-M5 Mark III. Use this guide to determine which one is best for you!

Apr 17, 2024

Blue hour photography might not be as well known as golden hour photography, but it is every bit as good a time to create epic images of landscapes. Learn how in this quick tutorial!

Apr 17, 2024

Nikon’s retro-looking Nikon Zfc is anything but retro. Under its classic body is a host of features and amenities that make it a worthwhile compact mirrorless camera for 2024.

Apr 15, 2024

Moving from taking snapshots of your dog to creating beautiful images doesn’t have to be that difficult! Use the tips outlined in this dog photography guide, and you’ll get better results in no time.

Apr 15, 2024