A: All nPhoto products are manufactured in Poland and shipped globally. We have developed the process of shipping to make it convenient and cost effective. Each Album is packed with care using a combination of bubble wrap, rigid styrofoam, and other plastic and styrofoam space fillers to ensure protection and safe transport. That being said, the transportation process itself is beyond our control. Therefore, we strongly advise our customers to check the package at the time of delivery, best if it is unboxed and checked that all products are included. If the package is severely damaged, please refuse the package. All our packages are sent tracked and able to be followed every step of the way by the consumer.
USA Shipping Terms;
There is FREE SHIPPING for all our Photo Album orders shipped to the USA.
For orders including photo products only, free shipping applies to orders with two or more items, otherwise a flat fee of $15 will be charged per order.
A flat fee of $15 per order is applied on sample albums unless specified differently.
Some areas with certain zip codes would qualify for additional shipping charges. We reserve the right to refuse to send orders to the restricted and difficult to reach areas. Please contact us for more details.
For all US shipping we have partnered with UPS.
By default all packages are sent as an express delivery. The shipping time is estimated for 4 working days. The custom clearance is done on our behalf, this procedure is obligatory for each package and it may occasionally extend the delivery time.
All orders can be tracked from the moment they leave our premises; our clients receive via email detailed information on how to track the parcels.
In case of any questions, complaints, or issues regarding the shipping please contact our customer service