Canon PIXMA PRO-100 won't turn on

3 years 3 months ago #667327 by Hawkins
I'm hitting the power button on my Canon PIXMA PRO-100, however nothing is happening.  Nothing.  

Not sure where to even start trouble shooting this.  I have some prints I need to print out by tomorrow.  

Any ideas  what might be the cause to this?


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3 years 3 months ago #667443 by garyrhook
You should contact Canon, and do some web searching while waiting.


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3 years 3 months ago #667449 by Shadowfixer1
First things first. Make sure there is power to the outlet. Make sure the surge protector is in the on position if you are using one and check that the power cord to the printer is securely attached. Other than that the printer is most likely dead.

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3 years 3 months ago #667663 by Ira Weber
+1 but that printer doesn't have a serge protector built into it.  Unless you speaking of an external button of some sort?


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3 years 3 months ago #667870 by Shadowfixer1

Ira Weber wrote: +1 but that printer doesn't have a serge protector built into it.  Unless you speaking of an external button of some sort?

I would hope everyone has their equipment plugged into a surge protector/power strip. If the don't, they should. These have on/off switches and most have reset buttons if they have been tripped. Not sure why you thought I was referring to a built in surge protector. I have the Pro-100 so I am familiar with it.

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2 years 2 months ago #707835 by LouC
I encountered the same problem this afternoon.  I made sure the printer was securely plugged in and that the power strip was active.  No help.  I went to the Canon Community Forum and found a simple, no cost solution that sounded too good to be true.

Unplug the printer.
Firmly press the printer's power button ten times.
Push and hold the power button for 10 seconds.
Plug in the printer.
Push the power button.

When I first read this solution, I laughed.  It was BS.  This can't work.

Well, it didn't cost anything to try it -- and by goodness -- it WORKED.

The power came one, and my Pixma Pro-100 was ready to print.

I assure you that this is the honest-to-goodness truth.  :-)

LouC.  18 Jan 2021


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