Same picture gets darket when printed

2 months 3 weeks ago #747368 by alexpho
Hello
I orderd a big printed photo from a company and was happy with the result.
But then i saw i had made some mistake in photoshop so i had to order a
new print again, pretty much the same photo but i had made it sharper, a
few % brighter, and reduced green color on a few trees.

Now the second time they printed the picture, it became extremley dark
and i was not happy with the result, so they had to print it again.
Now they have done it 2 more times and still very dark.

What could be the problem?
Its basicly the same picture and they look the same on the screen when it comes to contrast and color.

They said the histogram was quite different on the pictures but i dont
really know what that means or if that can be the problem.
And if it is the problem, how do i fix it?

Wierd that the picture i have made more bright came out extremley dark when printed.

Here you can see both pictures and them printed side by side on the floor:


https://files.fm/u/amkyk7x3c


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,
2 months 1 week ago #747771 by Scuba Mike
Are you sure the problem is on your end and not their end?  Did you check the file that you sent to them?  


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1 month 2 weeks ago #748646 by Owen
Did you find out the cause of this?


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