Insta360 ONE camera lens covered is scratched

2 months 1 week ago #686522 by Scuba Mike
My Insta360 ONE camera lens on one side has a nasty scratch in it.  Can these be fixed or repaired?  I don't see any way of unscrewing this??


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2 months 1 week ago #686554 by Scott Klubeck
I'm pretty sure you can't replace the lens itself.  You will need to send the whole camera into them for replacement.  


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2 months 1 week ago #686613 by Zach Mosher
No, these need to go back to Insta360


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2 months 1 week ago #686717 by Scuba Mike
Seriously?  

Man that sucks.  I hope they will cover it under warranty!


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2 months 1 week ago #686897 by KenMan
Worst design IMHO.  They should have made it so you can swap out the lens covers. 


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2 months 6 days ago #686971 by ThatNikonGuy
True, I wish they would do something about this in V2 of this camera.  I have one, and within first week of having it, I accidently scratched mine.  


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2 months 5 days ago #687144 by Ian Stone
You should reach out to them, they may replace for you.  


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2 months 2 days ago #687349 by Overread
You should look at their new R camera, much better design and modular.  So if you screw up a lens, you can swap it out.   


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