Lighting a fire under their butt

7 years 1 month ago #318843 by mj~shutterbugg
What is the sure fire way to light a fire under the butt of HP? I ordered a custom PC from them 2 weeks ago. They gave me a ship date of 12/10/13. Late last night I received an email informing me that it would be delayed until Friday 12/13. I have called twice and have received a different story each time. I have been assured by the latest operator that I would receive my computer on time. I am doubtful. I have been warned they delay quite a bit. My current computer is dying fast (had to re-boot from discs twice this month) and I need one to process images that I have contracted myself to edit. I really can't afford to play games. Any ideas welcome.

Think Off-Center ~ George Carlin
www.mjbrennanphoto.com

Please Log in or Create an account to join the conversation.

,
7 years 1 month ago #318859 by Tim Chiang
I can't stand HP, are you saying the shipping date has been pushed 3 days or longer?


Photo Comments

Please Log in or Create an account to join the conversation.

,
7 years 1 month ago #318861 by Tim Chiang
Actually if it's been shipped already, there might not be nothing that can be done from HP's end.


Photo Comments

Please Log in or Create an account to join the conversation.

,
7 years 1 month ago - 7 years 1 month ago #318865 by mj~shutterbugg
No, HP hasn't shipped it yet. According to the website it needs a part with no expected ship date. Last night I was told the 13th and then would receive the computer within 5-7 past that. Today I was told I would have the PC no later than 12/17. Something smells. And it isn't me.

ETA: It's true a squeaky wheel gets to oil. They sent out a survey last night asking how satisfied I was with the operator and then. I was a bit harsh and honest and when it asked if I wanted to speak to a supervisor I said yes. He called today and assured me the ship date and would try to bump my shipping for free. We shall see. If not then I have his number to call and yell at him :)

Think Off-Center ~ George Carlin
www.mjbrennanphoto.com

Please Log in or Create an account to join the conversation.

,

802.3K

205K

  • Facebook

    802,251 / Likes

  • Twitter

    205,000 / Followers

  • Google+

    1,620,816 / Followers

Latest Reviews

In this FujiFilm X-A7 review, learn why this camera is an excellent entry-level option for beginner photographers.

Jan 18, 2021

The Sony a6100 has been out for over a year now. In this long-term Sony a6100 review, learn all about its features, specs, price, and more.

Jan 13, 2021

The Panasonic G85 might be a few years old, but it still has the specs and features to make it a highly useful camera. Get all the details in this Panasonic G85 review.

Jan 12, 2021

The Olympus OM-D E-M1 I is pushing eight years old, but for budget-minded photographers, it represents excellent value in 2021.

Jan 08, 2021

Forum Top Posters

Latest Articles

Text messaging for business can help you in many ways, from keeping in touch with clients to sending invoices to get paid. Learn other benefits in this photography business guide.

Jan 18, 2021

In this FujiFilm X-A7 review, learn why this camera is an excellent entry-level option for beginner photographers.

Jan 18, 2021

Not everyone is comfortable in front of the camera, but with these portrait photography tips, you'll learn surefire ways to help models relax and have fun.

Jan 18, 2021

It's easy to be inspired in photography, but sometimes you need some photography exercises to regain that creativity. Learn a few creative photography ideas in this guide.

Jan 18, 2021

One of the best things you can do for your photography business is to make it easier for your clients to pay you. Learn how you can do that with these simple photography business tips.

Jan 15, 2021

Canon EF lenses have a long-standing reputation for quality. And with an EF-RF adapter, you can continue using your EF lenses with an EOS R body.

Jan 15, 2021

Processing landscape photos takes a good amount of time and effort. By educating yourself on tips for processing landscape photos, you can make the most of your editing time.

Jan 14, 2021

I got my first metal print from Printique about six weeks ago. In this Printique metal print review, learn why this might be the best metal print I've ever gotten.

Jan 13, 2021