Kizoa app keeps freezing up on my iPhone 6 Plus

1 year 5 months ago #604653 by Jorge Abril
I saw an article here about this software and decided to try the mobile app first.  However after it first opens and I click on the "+" to 'start making a movie', I get this screen:




I click on any of these and nothing happens.  My phone has all the latest updates so I'm not sure what is happening here.  

Any help would be appreciated.    

-J


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1 year 4 months ago #604752 by Jessy Page
I would uninstall and install it back on


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1 year 4 months ago #604764 by ThatNikonGuy
Sounds like you have a corrupt install.  I just downloaded this software last month and love it. No issues.  Well no major issues.  

I agree, try un installing it.  Check your photo to make sure you have the latest OS and all updates.  

Good luck! 


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1 year 4 months ago #604983 by Stacy Craig
No problems with mine, I have an iPhone X.  Did you try to install again?  


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1 year 4 months ago #605165 by Greg Friedman
Re-install it.  I've been using  this app for almost a month, not issues here either.  


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1 year 4 months ago #605330 by Jorge Abril
Tried that last night guys.  Still not change.  What is strange is that I have a buddy who just downloaded it and he is already enjoying the software.  He has a iPhone 7 though.  I'm wondering if it's my phone?  


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1 year 4 months ago #605816 by Tristan R
No issues either.  Had issue with adding sound, but then figured that out.  Did you get this figured out yet?  


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1 year 4 months ago #605892 by Scott Klubeck
I can't comment on this as I've had no problems either.  You tried to re-install.  I'm guessing either you have a completely strange anomaly going on.  Do you have any problems with other software running on your phone?  


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1 year 4 months ago #605975 by Rob Cline
Apple just released a new update, you should try updating your phone to that and see if that takes care of the issue.  I'm able to click on those icons and make movie with no delays.  


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1 year 4 months ago #606160 by Jorge Abril
Hey guys, thanks for all your help.  My new iPhone came in today, and I was finally able to download the program and have it work.  Now it's time to learn this and my new iPhone's features!  


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1 year 4 months ago #606554 by Sawyer
Good to hear!  

Canon 5D Mark II | Canon 70-200mm f/2.8L IS USM | Canon 35L | Sigma 85 1.4 | Helios 44M-6 58mm(M42) | Zeiss 50mm 1.4 (C/Y) | Canon 135L | (2) 430EX II
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1 year 4 months ago #607399 by Kizoa
Hello! 

As already mentioned, the app might not have been downloaded properly. We recommend you install it again.

Don't hesitate to contact us should you need further assistance ;)

- Kizoa Team


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1 year 4 months ago #607499 by Randall McNabb

Kizoa wrote: Hello! 

As already mentioned, the app might not have been downloaded properly. We recommend you install it again.

Don't hesitate to contact us should you need further assistance ;)

- Kizoa Team


this work on iPads too?


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1 year 4 months ago #607744 by Kizoa
yes :)


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1 year 4 months ago #607776 by RobyFoto
I just read article and heard of this editor.   So does it work with iPhone 6 or not?  That is what I have.


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