OMG Adorama sales people are the worst!
Eddy wrote: I just called in to get some information on a tripod. No joke I got transfered around 5 times! 2 people weren't even sales people then when I thought I had someone on the phone that knew what they were talking about, he tells me to hold then transfer's me to someone's voice mail!
What idiots. Looks like B&H get's my business now.
I'm sorry to hear about this!
At the beginning of time there was absolutely nothing. And then it exploded! - Terry Pratchett
Camera Diva wrote:
Eddy wrote: I just called in to get some information on a tripod. No joke I got transfered around 5 times! 2 people weren't even sales people then when I thought I had someone on the phone that knew what they were talking about, he tells me to hold then transfer's me to someone's voice mail!
What idiots. Looks like B&H get's my business now.
I'm sorry to hear about this!
+1
Henry Peach wrote: I ordered new and used gear from Adorama for years without any problems. Then once I had a problem with an order, and had to call their customer service. The person I spoke with was very rude and impatient, and the problem was never resolved to my satisfaction. It's the only time I've ever been hung up on. I was shocked because it wasn't a problem that I thought should be difficult to solve, and I was calm and pleasant. I have ordered from them only a few times since. There have been no problems, but they are my last resort when no one else has what I need in stock. I think most of the time their online ordering works just fine, but I would dread ever having to call them for any reason.
I would be pi$$ if hung up on! The company sounds like they need to focus on 100% customer service. I got hung up on by a ex years back in college
Gammill wrote:
Henry Peach wrote: I ordered new and used gear from Adorama for years without any problems. Then once I had a problem with an order, and had to call their customer service. The person I spoke with was very rude and impatient, and the problem was never resolved to my satisfaction. It's the only time I've ever been hung up on. I was shocked because it wasn't a problem that I thought should be difficult to solve, and I was calm and pleasant. I have ordered from them only a few times since. There have been no problems, but they are my last resort when no one else has what I need in stock. I think most of the time their online ordering works just fine, but I would dread ever having to call them for any reason.
I would be pi$$ if hung up on! The company sounds like they need to focus on 100% customer service. I got hung up on by a ex years back in college
+1
I don't need no stink'in Signature! ha ha ha
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