Who had dealt with Sandisk customer support?

10 years 1 month ago #362199 by Moossmann
I just got off a chat on some questions that I had with my cards and OMG this tech was a @#$%!  I had to repeat myself 3 to 4 times on some things, and their spelling was off, and just slow.  I wonder if they are outsourcing to people who don't speak English? :toetap:

{Ranting} 


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10 years 1 month ago #362261 by Joves
Welcome to the new globalist society where everything is going to the lowest cost countries. I have never had to call them, and probably never will. I only go to their site if I need to look something up. 


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10 years 1 month ago #362283 by Tim Dordeck
Try calling Time Warner or Comcast if you want the arm pit of customer service!  


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10 years 1 month ago #362303 by garyrhook
This is what happens when you must have your commodity product at the lowest possible price. Things like customer service take the hit.


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10 years 1 month ago #362339 by Conner
Have you had to call Linksys customer support?  ALWAYS in Philippines with someone that doesn't speak English too good.  Very annoying.  I mean no disrespect, but when are you trying to reach support for product you purchased, they should speak English 100%.  


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10 years 1 month ago #362365 by Athena
ha ha ha, add Verizon wireless to that list


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10 years 1 month ago #362387 by Tony Imaging
To stay competitive and to keep profits as high as possible, many large companies are outsourcing their call centers to Asia's and India.  


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10 years 1 month ago #362391 by Red Rocks Fotografix

Conner wrote: Have you had to call Linksys customer support?  

I am
ALWAYS connected to someone in the Philippines that doesn't speak English very well.  Extremely annoying!!  

I mean no disrespect, but when you are trying to reach support for a product you have purchased, they should speak English 100%.  


Fixed it for you :whistle:  :lol:


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10 years 1 month ago #362439 by Stealthy Ninja

Red Rocks Fotografix wrote:

Conner wrote: Have you had to call Linksys customer support?  

I am
ALWAYS connected to someone in the Philippines that doesn't speak English very well.  Extremely annoying!!  

I mean no disrespect, but when you are trying to reach support for a product you have purchased, they should speak English 100%.  


Fixed it for you :whistle:  :lol:


The ironing is delicious.

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10 years 1 month ago #362459 by Nancy Hait

garyrhook wrote: This is what happens when you must have your commodity product at the lowest possible price. Things like customer service take the hit.



True 


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10 years 1 month ago #362515 by garyrhook

Stealthy Ninja wrote: The ironing is delicious.


:rofl:


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10 years 1 month ago #362591 by Crammer
Verizon is the worst IMO


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10 years 1 month ago #362681 by CanonKid

Athena wrote: ha ha ha, add Verizon wireless to that list


+1  Agree

Canon 7D, 15-85mm, 18-55mm, 70-200mm, 100mm Macro, Sigma 120-300mm, Speedlite 430EX II

A bad day at the race track is better than a good day in the office

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10 years 1 month ago #362683 by Screamin Scott

garyrhook wrote: This is what happens when you must have your commodity product at the lowest possible price. Things like customer service take the hit.


Not necessarily true.... I can think of any number of expensive products whose manufacturers  have also shifted their call centers overseas...

Scott Ditzel Photography

www.flickr.com/photos/screaminscott/

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10 years 1 month ago #362693 by garyrhook

Screamin Scott wrote:

garyrhook wrote: This is what happens when you must have your commodity product at the lowest possible price. Things like customer service take the hit.


Not necessarily true.... I can think of any number of expensive products whose manufacturers  have also shifted their call centers overseas...


I didn't say it was the only reason, just one reason.  A short-sighted plan to Increase earnings per share will cause this to happen, too. There are other reasons as well.


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