Rude clients that you want to ditch

6 years 3 months ago #560134 by Francis
This is the official vent thread! 

I just had a client that was the rudest, most demanding and full of themselves!  

"You listen to me, I'm the bride, I'll tell you where you stand for the best shot"  as an example.

I was simply showing her spots that would be good vantage points.  


Arrrrhhhh 

That's just the start of it.  I'll spare you the rest.  

You have any good stories to share?  


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6 years 3 months ago #560141 by effron
I only had a couple issues with the mothers in law. The best one, bride's mommie called me weeks after prints delivery and happy couple, threatened to sue me for making her look fat in the photos. (She was easily a 250 pounder.) I said go for it.
Side note, she was hitting on my assistant at the reception, I had to let him go early.......There were a couple others, I never had issues with a bride.....

Why so serious?
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6 years 3 months ago #560144 by garyrhook
No, I don't do weddings. That said, you have two options (at least):

1) Fire your customer
2) "Thank you for sharing your thoughts. I know you hired me for my skills and that you trust me to capture the day beautifully. If there are specific shots you want, let me make a note. Aside from that, I'm going to ask you to trust me."

Or some such.  <rolls eyes>


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6 years 3 months ago #560163 by Tristan R
I don't have patience for clients like that.  I would fire the client if they tried to pull that attitude with me.  


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6 years 3 months ago #560166 by Scotty
That's why you have contracts.  This is why I do not do weddings.

When the last candle has been blown out
and the last glass of champagne has been drunk
All that you are left with are the memories and the images-David Cooke.

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6 years 3 months ago #560319 by Stacy Craig
Knock on wood, these sort of clients are rare and few 


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6 years 3 months ago #560325 by effron

Scotty wrote: That's why you have contracts.  This is why I do not do weddings.


Yup, I quit them thirty six years ago.....The technical part is simpler now, the people skills required however are way out of my pay or patience grade today....

Why so serious?
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6 years 3 months ago #560336 by Kenya See

Scotty wrote: That's why you have contracts.  This is why I do not do weddings.


Contract wouldn't stop a client from being rude.  ;) 


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6 years 3 months ago #560676 by Owen

garyrhook wrote: No, I don't do weddings. That said, you have two options (at least):

1) Fire your customer
2) "Thank you for sharing your thoughts. I know you hired me for my skills and that you trust me to capture the day beautifully. If there are specific shots you want, let me make a note. Aside from that, I'm going to ask you to trust me."

Or some such.  <rolls eyes>



I think we are would be rolling eyes at this one!  :agree:  


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6 years 3 months ago - 6 years 3 months ago #560681 by icepics
Good point by Scotty on contracts; that can be a way to remind someone about what they've contracted a photographer to do, refer back to it as needed to help get things back on track.

Or maybe find something that you can ask their opinion on so they feel like you're listening and taking their ideas into consideration. Or explain why a particular way of doing something works.

Or... don't do weddings! lol

I don't, but have years of experience working with kids and families. Sometimes it might not even have to do with you, there could be other things going on with the person.

Sharon
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6 years 3 months ago #560690 by Chris Yates
Beautiful shots, but a tragic situation


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6 years 3 months ago #560692 by Vespista
This is exactly why I would never shoot a wedding. Too any prima donnas, high tension situations, drunken guests and experts.
I mainly shoot food and wine; a plate of food just sits there while I play my jazz music and take my time composing my best work for the client!
Didn't even take my camera to my daughter's wedding. I recommended a friend to do it. She did a great job at a good price and
my daughter still complained!


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6 years 3 months ago #561022 by Stanly
:agree:   

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